100% Natural — Single Ingredient ✦ Naturally Sourced — Zero Additives ✦ Supports Joints — Natural Glucosamine ✦ Free Shipping Worldwide ✦ 30-Day Returns — No Questions ✦ 100% Secure Checkout ✦ Ships Within 24 Hours ✦

Live Order Tracking

Where Is My Order?

Enter your order number and email below to get real-time updates on your PupChews™ shipment. Every order ships free — worldwide.

Free Worldwide Shipping Freshness Promise 30-Day Returns

Track Your Order

Enter your order number (e.g. #1001) and the email address used at checkout

What Happens After You Order

Step 1

Order Confirmed

You receive an email confirmation immediately

Step 2

Packed & Inspected

Carefully packaged within 1–3 business days

Step 3

Shipped

Tracking number sent to your email

Step 4

Delivered

US: 3–5 days | International: 7–15 days

Processing

1–3 Business Days

After payment confirmed

US Delivery

3–5 Business Days

Standard free shipping

International

7–15 Business Days

Worldwide free delivery

★★★★★

Customers Love Their PupChews™

2,400+ verified reviews — real people, real happy dogs

★★★★★

“Ordered on a Monday, had a tracking number by Wednesday and it was at my door by Friday. Fastest delivery I’ve had from any online store. The treats themselves are incredible — my dog goes wild for them.”

Sarah M.

Verified Purchase

★★★★★

“The tracking was real-time and accurate the entire way. Shipped from the US, arrived in Canada in 8 days with zero customs surprises. Amazing service.”

James K.

Verified Purchase

★★★★★

“I was nervous ordering internationally but PupChews™ kept me updated at every step. The package arrived perfectly sealed. Would order again without hesitation.”

Priya S.

Verified Purchase

See All Reviews

Shipping FAQ

How long does shipping take?

Orders are processed within 1–3 business days. US delivery takes 3–5 business days after shipping. International orders arrive in 7–15 business days. Expedited shipping (US only) is available at checkout for 1–2 day delivery.

Do you ship worldwide for free?

Yes. Every PupChews™ order ships free anywhere in the world — no minimum order, no hidden fees. Always.

When will I get my tracking number?

You'll receive a tracking number by email once your order ships. Allow 1–3 business days after shipment for the tracking information to update in the carrier's system.

My package hasn't arrived — what do I do?

If your package hasn't arrived within the expected timeframe, email us at pupchews.tm@gmail.com and we'll investigate immediately. We stand behind every order.

Can I return or exchange my order?

Absolutely. We offer a 30-day Happy Tails guarantee on unopened bags plus our freshness quality promise. Visit our Returns Policy page for full details.